Free Magento Support

All about ecommerce with magento

Archive for February, 2008

Magento – Re: Partner Program

Magento is the leading e-commerce platform rapidly gaining in popularity. This magento discussion was started by supremecenterhosting.com 0n February 26 2008

No offense meant but… isn’t the pricing levels for the partner program a little high considering:

1. Magento really has not been ‘tested’ in the eCommerce community. Meaning, there are not many people using it to determine the actual market [end user] scope.

2. Its still a beta application

Paying as much as $3500 while still having to pay for training, certification, publications, professional services and sponsorship does not seem like much of a benefit to the partner. As a host I can offer hosting and installations of Magento without having to pay any fees or needing to purchase training, certification, publications, professional services and sponsorship.

Discuss this, get free magento help.

Magento – Display random products from category on homepage?

Magento is the leading e-commerce platform rapidly gaining in popularity. This magento discussion was started by Giorgi 0n February 22 2008

will display products from that category, if you put it in CMS, but how to pull out random products from random categories?

Discuss this, get free magento help.

Magento – Event dispatch requests

Magento is the leading e-commerce platform rapidly gaining in popularity. This magento discussion was started by Moshe 0n February 15 2008

Magento allows many different ways of modules’ customization, overriding methods and using events being the recommended ones.

While overriding methods is the most flexible way, it is sometimes more convenient to use Event Observers that perform actions on Event Dispatches in key spots.

This thread is meant for developers, which feel that core modules missing event dispatches in key spots, would benefit majority of Magento developers and should be included with default distribution.

Discuss this, get free magento help.

Magento – Multiple Shipping Origins

Magento is the leading e-commerce platform rapidly gaining in popularity. This magento discussion was started by AnnaM 0n February 14 2008

I have a problem in that I use drop shippers scattered around the country, and thus ship from different origins. It appears we can only plug in one origin in magento. What this will cause is either me, or my customer taking a biit of a hit on shipping, as it cannot be accurately calculated by the plug in.

I had a very skilled programmer look it all over to see if he thought he could add this to it. He was overwhelmingly impressed with the software, and commented that there is no question tht “these guys really know what they are doing” (which I knew LOL) , and he said most liekly he could alter it==, but two detriments, it would take him many hours to go thru all the code, and even if he accomplished it, when new releases came out, it could possibly alter it enough that it woudln’t work any longer and hes back on the payroll.

It does get complex as a customer may buy two items from one drop shipper and 1 item from another, thus it cannot be grouped together as one shipment. The UPS Calculator takes all of this into account when it has the origin zip of each product. I know this as I use Cart Manager which is only a cart, on another of my ecomm sites, but it is always within 1 to 3 bux different from what I end up getting charged. In the add to cart link you pass cart manager the origin zip of that product and weight and then it plugs into ups and figures it out.

So anyway, its a feature request and its also an inviation to employ anybody who understands this code to make some money on the side doing it. I would hire somebody to do it, and even if the magento team then wanted to fold it in to the package, it would be fine with me. I would just like to have the feature so I can use what otherwise I think is almost a perfect product.

All the ecomm solutions I have researched have this feature, they just don’t come close to magento is in other areas.

I really really want to use Magento, Ithnk its superb, but its just for me, and I would think others, it would be good to have this feature. Many biz’s do not ship from just one location, whether they are big companies, or small potatoes like me, who uses various drop shippers.

If I am alone in this desire, so be it. But still willing to hire anyone who can do it and then give it as a donation to the overall package. One of the team members would of course be best as nobody knows the code better and he/she could assure its foldable into the full product then.

In essence I am glad to pay for the feature then donate it to the cause.

Discuss this, get free magento help.

Magento – Duplicate quantity bug in IE6/IE7 + fix

Magento is the leading e-commerce platform rapidly gaining in popularity. This magento discussion was started by gabrielk 0n February 14 2008

Using IE6 and in early versions of IE7 (but not the latest), putting “1” quantity in the qty box on the product detail page then adding it to your cart will add 2 of the items. Leaving quantity blank and clicking “add to cart” only adds 1.

Similarly, if an option is unavailable (e.g., size XL is unavailable and an error message reflecting this is shown) 1 item will still be added to the cart.

fixes this issue. It also changes the default functionality a bit, since it flags it to replace an existing item instead of adding another one of the same, obviously. smile However, it does get it wroking until the core code is updated with a more complete fix.

This has been reported in the bug tracking: http://www.magentocommerce.com/bug-tracking/issue?issue=1237

Just thought I’d post it here too.

Discuss this, get free magento help.

Magento – the importance of improving magento commerce’s Search

Magento is the leading e-commerce platform rapidly gaining in popularity. This magento discussion was started by Vann 0n February 05 2008

A good search engine on a product’s support site is vital to people’s ability to find solutions to their problems, keeps redundant forum traffic down, and can reduce workloads for staff and users who otherwise spend time asking and answering the same questions when search fails or frustrates them. Searching a product’s support site is often the first and last method of “support” that many users have or are willing to make, and is therefore all the more important to encourage product adoption.

Here are a few improvement ideas:

1. Don’t use Google Search; use a search that accesses your database backend. The frustration of using Google Search is obvious when searching for “Paypal IPN”, for example. Google Search indexes hundreds of (expired) pages that contain the “Latest Blog Post” block, each with links to a single entry: “Video: Paypal Website Payment Standard”. A builtin CMS search would search database content, not generated pages, and produce a far more concise listing of matching results. Using Google Search in place of a homegrown search shifts the burden of finding results to the user; I find it’s often faster to browse the website than to search through hundreds of duplicate Google Search hits for a unique match that might prove relevant.

2. Moreoever, search often returns multiple matches that link to the same exact page. I suggest testing the URLs of matching results for uniqueness against each other. (for an example of this, again see http://www.magentocommerce.com/search/results/?q=paypal+ipn , multiple search results link to this page: http://www.magentocommerce.com/blog/comments/paypal-website-payment-standard-ipn )

3. The post date of content isn’t returned. This should at least be displayed with the match. Even better would be to allow sorting by date. Whenever a new feature’s released, I find myself searching for instructions. I’d like to sort matching results by “newest”, and not sort through tens of old and irrelevant search results of forums posts from 2007 of users, say, requesting the feature. I find myself performing this tedious task often.

4. Obviously, an advanced search that allows logical constructors, quotes, and category restricted (knowledge base, wiki, etc) searches would be awesome.

5. Allow users to “rate” matches. Then return highly rated matches first. Use the collective’s knowledge to help people help each other.

Thanks for a great product, fellahs. But please don’t let a poor search function slow down adoption of such a promising piece of software.

Discuss this, get free magento help.

Magento – Feel free to report bugs!

Magento is the leading e-commerce platform rapidly gaining in popularity. This magento discussion was started by joanna 0n February 05 2008

Whenever you feel your problem may actually be a bug please do not hesitate to report it:

http://www.magentocommerce.com/bug-tracking

Don’t worry if it turns out not to be a bug, it’s always better to double-check everything than miss any issue.

Before you report a bug please consider the following:

1. There is a good chance the issue has been already reported with so many users reviewing the project. Because of this, it’s very important to check to determine if the issue is already reported before you submit it. Search for the issue and review the results. If it has been reported, please do not submit a duplicate. If you have any additional information to report on the issue, please submit a comment.

2. After you’ve verified that the issue has not been reported, visit the Report New Issue page

http://www.magentocommerce.com/bug-tracking/report/

Be as detailed and thorough as possible – give us a precise descripion of the steps taken, the expected action and the outcome result. Report what you expected to happen but didn’t occur. Don’t forget to mention the browser and Operating System you are running. Include screenshots, error messages, URL’s and in general, as much information as possible.

Please remember, we all want Magento to be as bug-free as possible. A detailed feedback related to your issue is the only way for us to be able to track and solve it fast.

Discuss this, get free magento help.

Hosting for Magento